What is this Privacy Policy about?

This Privacy Policy describes how DATA VIGYAN KAUSHAL VIKAS FOUNDATION collects, uses, shares, protects or otherwise processes your personal data through our website www.dvkvf.org ("Platform"). By accessing the Platform, you agree to be bound by this Privacy Policy, Terms of Use, and applicable Indian laws.

What personal data do we collect?

We collect personal data such as your name, DOB, address, mobile number, email ID, and identity proofs when you register or interact with our Platform. Sensitive data like bank details, card info, biometric data may be collected with your consent. Behavioural and transactional data may also be collected, including data from third-party partners.

We do not take responsibility for third-party privacy practices and urge you to verify them. Never share confidential data like OTPs or card PINs with unauthorized entities claiming to be us.

How do we use your personal data?

We use your data to provide services, resolve issues, fulfil transactions, improve experience, conduct surveys, send updates, and prevent fraud. We may also use it for marketing, which you can opt out of.

Who do we share your data with?

We may share your data with affiliates, sellers, logistics, payment processors, or legal agencies to provide services, comply with legal duties, or protect our rights.

Any marketing or third-party communication will honor your preferences and applicable data protection laws.

How is your data protected?

We implement reasonable security measures to protect your personal data from unauthorized access or misuse. However, online transmission is not fully secure, and you are advised to protect your login credentials.

How long is your data retained?

We retain your data only as long as necessary for service provision, legal obligations, or to prevent fraud. You can request account deletion, subject to pending obligations.

What rights do you have over your data?

You can access, modify, or update your data through your profile. You can also withdraw consent by contacting the Grievance Officer.

Can you withdraw consent?

Yes, you can withdraw consent by contacting us. Withdrawal may affect access to services and is subject to Terms of Use and applicable laws.

Will this policy change?

We may update this Privacy Policy to reflect changes. Please review this page periodically.

Refund and Cancellation Policy

The refund amount will be credited to the original payment method within 15 days.

Return Policy

We do not provide any return/refund/exchange. As we are a service-based website, no return or exchange is applicable.